Privacy Policy
Who we are
Toughberry Tuning & Exhaust operates toughberrytuning.com. This notice explains how we handle personal information when you browse, contact us or shop online.
What we collect
Information may include your name, contact information, billing and delivery address, payment and transaction confirmation, order history, customer messages, vehicle and engine fitment details supplied by you, device/browser details, IP address, cookies and marketing preferences.
Why we use information
We use personal information to process purchases, arrange fulfillment, check product fitment, provide technical support, respond to requests, safeguard accounts and checkout, prevent fraud, comply with legal obligations and send marketing when legally permitted.
Payments and service providers
Our store uses Shopify and third-party service providers such as payment processors, shipping carriers, hosting, customer support and analytics providers. Payment details are processed through applicable payment services; we do not need your complete card number to answer customer-service inquiries.
Cookies and analytics
We use technologies needed for carts, checkout, preferences and security. Depending on site configuration and your consent choices, optional analytics or advertising cookies may also operate. Browser tools and any store consent controls can help you manage optional technologies.
Marketing choices
Where permitted, we may email or message you about products or store updates. You can use the unsubscribe option provided in eligible communications or contact us to update marketing preferences.
Disclosure and international transfers
Information may be shared with vendors that help us operate the shop, fraud-prevention providers, professional advisers and authorities where required by law. Some providers may process data in other countries and must apply relevant privacy safeguards.
Retention and safeguards
We retain information for legitimate order, support, financial and legal purposes, then delete or anonymize it when no longer required as appropriate. We use reasonable organizational and technical safeguards; no online service can guarantee perfect security.
Your rights
Your rights depend on applicable law and may include access to, correction or deletion of certain data and choices about marketing or targeted advertising. We may verify an identity before responding and may retain records where law requires.
Children
Our store is not directed to children, and we do not knowingly request personal information from children without any legally required authorization.
Updates
We may revise this policy when website practices or legal requirements change. The current version will be available on our website.
Privacy requests and contact
Toughberry Tuning & Exhaust | 5008 Grandview Ave, Odessa, TX 79762 | (432) 258-2956 | info@thetoughberry.com